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HR Glossary

Employee Retention Tax Credit (ERTC): What It Means for Employers

The Employee Retention Tax Credit (ERTC), which the IRS calls the Employee Retention Credit (ERC), is a refundable federal payroll tax credit for eligible businesses and tax-exempt organizations that paid qualified wages to employees after March 12, 2020, and before January 1, 2022, while affected by the COVID-19 pandemic.

  • Last reviewed November 2026
  • 11 min read
  • 19 primary sources
General information - not legal, tax or HR advice

Remindax does not provide legal, tax, or HR advisory services, and this page is for general informational purposes only - consult a qualified attorney, accountant, or HR professional for guidance specific to your situation.

Section 01

Quick facts

  • ✓2020 wages: credit of 50% of up to $10,000 of qualified wages per employee for the whole year, a maximum of $5,000 per employee (CARES Act sec. 2301; Notice 2021-20).
  • ✓2021 wages: credit of 70% of up to $10,000 of qualified wages per employee per quarter, a maximum of $7,000 per employee per quarter; recovery startup businesses were capped at $50,000 per quarter (Notice 2021-23; 26 U.S.C. 3134).
  • ✓Fourth quarter of 2021: only recovery startup businesses qualify, after the Infrastructure Investment and Jobs Act ended the credit early for other employers (Notice 2021-65).
  • ✓Claim deadlines: generally April 15, 2024 for 2020 quarters and April 15, 2025 for 2021 quarters (IRS ERC FAQs; Form 941-X instructions, rev. April 2026).
  • ✓Since July 4, 2025: no credit or refund for the third or fourth quarter of 2021 unless the claim was filed on or before January 31, 2024 (Pub. L. 119-21, sec. 70605(d); IRS Fact Sheet 2025-07).
  • ✓IRS inventory as of the week ending October 3, 2026: about 13,000 ERC claims remaining, including 3,000 under audit and 1,500 with the Independent Office of Appeals (IRS ERC page).
Section 02

What it means in practice

What the credit was. The IRS describes the ERC, which it says is sometimes called the Employee Retention Tax Credit or ERTC, as a refundable tax credit for certain eligible businesses and tax-exempt organizations that had employees and were affected during the COVID-19 pandemic. Any credit above the employer's share of payroll taxes was refundable as an overpayment. It was created by section 2301 of the CARES Act in March 2020 and amended three times, with the American Rescue Plan Act of 2021 moving the rules for the second half of 2021 into section 3134 of the Internal Revenue Code. Public Law 119-21 added enforcement rules in 2025. Only wages paid from March 13, 2020, through December 31, 2021, can qualify. This page does not decide whether any employer qualified.

Which payroll tax it offset. Under CARES Act section 2301(c)(1), the credit for 2020 and the first half of 2021 was applied against the employer share of Social Security tax under section 3111(a); see Social Security tax. For the third and fourth quarters of 2021, section 3134(c)(1) applied it against the employer share of Medicare tax under section 3111(b); see Medicare wages and tips. Employees' withheld taxes were never reduced by the credit.

Who could be an eligible employer. The IRS comparison chart says any employer operating a trade or business or a tax-exempt organization could be eligible, but not governments, their agencies and instrumentalities. For 2021 quarters, certain governmental employers were added: organizations described in section 501(c)(1), and colleges, universities and entities whose principal purpose is providing medical or hospital care. The IRS FAQs say employees, retirees, self-employed people with no employees, household employers and employers that paid no wages in the qualifying periods are not eligible.

The three ways to qualify. According to the IRS, an employer had to meet one of these tests for a given quarter. (1) Its operations were fully or partially suspended by an order from an appropriate governmental authority limiting commerce, travel or group meetings due to COVID-19, during 2020 or the first three quarters of 2021. (2) It had the required decline in gross receipts in the same periods. (3) It was a recovery startup business in the third or fourth quarter of 2021. The FAQs say recommendations are not orders, voluntary closures do not count, and a supply chain problem alone does not qualify. The IRS treats a partial suspension as "more than nominal" when at least 10% of the business, by gross receipts or employee hours, was suspended, or when an order caused at least a 10% reduction in the ability to provide goods or services. Masking or one-way aisles do not meet that standard. An employer suspended for part of a quarter is eligible for the whole quarter, but may count only wages paid during the suspension.

The gross receipts test. For 2020, section 2301(c)(2)(B) and the IRS FAQs say eligibility began in the first quarter in which gross receipts were less than 50% of the same quarter in 2019 and ended after the quarter in which they were more than 80% of the same 2019 quarter. For 2021, section 3134(c)(2) required gross receipts below 80% of the same 2019 quarter, an employer may elect to compare the immediately preceding quarter instead, and an employer not in existence in 2019 may compare with 2020.

Recovery startup businesses. Section 3134(c)(5) defines a recovery startup business as an employer that began carrying on a trade or business after February 15, 2020, with average annual gross receipts of no more than $1,000,000 for the prior three taxable years. The IRS FAQs say such a business can claim only for the third and fourth quarters of 2021, up to $50,000 per quarter. Notice 2021-65 explains that after the November 15, 2021 amendments, employers other than recovery startup businesses are not entitled to the credit for wages paid on or after October 1, 2021.

What counted as qualified wages. The IRS says qualified wages must be wages subject to Social Security and Medicare taxes and reportable on Form W-2, so payments to independent contractors on Form 1099-NEC never count. Qualified wages can include allocable employer-paid group health plan costs. Large employers had a narrower rule: for 2020, an employer averaging more than 100 full-time employees in 2019, and for 2021, one averaging more than 500, could count only wages paid to employees who were not providing services. Notice 2021-20 uses the section 4980H definition of full-time: at least 30 hours of service per week or 130 hours in a month. For the third quarter of 2021, section 3134(c)(3)(C) let a "severely financially distressed employer," one with gross receipts below 10% of the same 2019 quarter, treat all wages as qualified.

Wages that are excluded. The IRS FAQs say wages paid to related individuals of a majority owner, including children, siblings, parents, in-laws and household members, are not qualified wages, and Notice 2021-49 explains when a majority owner and spouse are also treated as related. Payroll costs reported to obtain Paycheck Protection Program loan forgiveness cannot also be used for the ERC, up to the amount forgiven, and wages reported as payroll costs for a shuttered venue operators grant or restaurant revitalization grant are excluded.

How the credit was claimed. The IRS says the only way to claim the ERC is on a federal employment tax return: the original Form 941 or, for an earlier quarter, Form 941-X (Form 943-X, 944-X or CT-1X for other filers). See prior period adjustment for how Form 941-X works. The IRS will not process a claim if no original return was filed, or if Forms W-2 were due and never filed.

Why the deadlines are April 15. The Form 941-X instructions say overreported tax can generally be corrected within 3 years of the date Form 941 was filed or 2 years from payment, whichever is later, and that Forms 941 for a calendar year are treated as filed on April 15 of the next year. That is why the instructions say the period generally expired for ERC corrections on April 15, 2024, for 2020 wages and April 15, 2025, for 2021 wages, and why the current Form 941-X no longer explains the ERC lines.

What the July 2025 law changed. Section 70605 of Public Law 119-21, signed July 4, 2025, made four changes that the IRS and the statute describe. (1) Under section 70605(d), no credit under section 3134, the third and fourth quarters of 2021, can be allowed or refunded after enactment unless the claim was filed on or before January 31, 2024. IRS Fact Sheet 2025-07 says this applies even if the employer otherwise met eligibility requirements, does not affect claims refunded or credited before July 4, 2025, and does not block an amended return withdrawing an ERC. A claim counts as filed on time if it was postmarked and properly mailed or submitted by January 31, 2024. A disallowance comes on Letter 105-C and can be appealed. (2) The assessment period for third and fourth quarter 2021 credits now runs at least 6 years after the latest of the original return's filing date, its deemed filing date, or the date the claim was made, replacing an earlier 5-year rule. (3) A "COVID-ERTC promoter," defined largely by refund-based fees and the share of its gross receipts from ERC work, faces a $1,000 penalty for each failure to meet due diligence requirements; certified PEOs are excluded. (4) The 20% penalty under section 6676 for an excessive refund claim now covers employment tax as well as income tax, for claims made after enactment.

Processing pause and current status. On September 14, 2023, the IRS announced an immediate moratorium on processing new ERC claims through at least the end of 2023, and said the processing goal for existing claims would move from 90 to 180 days. In August 2024 the FAQs said the IRS would start processing claims filed between September 14, 2023, and January 31, 2024. As of the week ending October 3, 2026, the IRS reports about 13,000 remaining claims: 750 under review, 2,300 pending payment or disallowance, 3,000 under audit, 5,400 awaiting review of disallowance responses and 1,500 with Appeals.

Withdrawal and voluntary disclosure. The IRS withdrawal process lets an employer ask the IRS not to process an adjusted return filed only to claim the ERC, if it withdraws the whole claim and the claim has not been paid or the refund check has not been cashed. The IRS says withdrawn claims are treated as never filed and no penalties or interest are imposed. It does not cover credits claimed on an original Form 941 or partial reductions. Two ERC Voluntary Disclosure Programs have closed. The first ended March 22, 2024, and let participants keep 20% of the claimed credit (Announcement 2024-3). The second ended November 22, 2024, was limited to 2021 claims credited or refunded before August 15, 2024, and required repaying 85% (Announcement 2024-30).

Income tax effect. Notice 2021-20, Question 60, says the employer's deduction for qualified wages is reduced by the credit, while Question 61 says the credit itself is not included in gross income. The IRS FAQs give two examples. Business A claimed a $700 credit on $1,000 of 2021 wages, did not reduce its 2021 deduction, and was paid in 2024: it can include $700 in gross income on its 2024 return instead of amending 2021. Business B reduced its 2021 deduction but the claim was disallowed in 2024 and it did not contest: it can increase its 2024 wage expense by the amount it reduced. IR-2022-89 notes possible reasonable-cause penalty relief when the extra income tax came due before the refund arrived.

Example 1 (illustration): 2020 cap. An eligible small employer paid one employee $12,000 of qualified wages across the 2020 quarters in which it qualified. Only $10,000 counts for the year, so the credit for that employee is 50% x $10,000 = $5,000.

Example 2 (illustration): 2021 quarters. The same employee is paid $12,000 of qualified wages in the first quarter of 2021 and $8,000 in the second. The first quarter counts $10,000, a $7,000 credit; the second counts $8,000, a $5,600 credit; the total is $12,600, under the $14,000 maximum Notice 2021-23 gives for those two quarters.

Promoter warning signs. The IRS lists unsolicited ads, eligibility checks "in minutes," large upfront fees, fees based on a percentage of the refund, preparers who refuse to sign the return, and claims that "every business qualifies." Suspected abusive promoters can be reported on Form 14242.

Disallowance letters. The IRS says Letter 105-C is its legal notice disallowing an ERC claim. An employer that disagrees can request review by the Independent Office of Appeals or file suit in a U.S. District Court or the Court of Federal Claims, generally within two years of the letter; an appeal does not extend that period, but Form 907 can.

Recordkeeping. The IRS FAQs list the records relied on, including the specific government order, gross receipts figures, which employees received qualified wages and how much, and PPP forgiveness documents. The Form 941-X instructions say employment tax records are generally kept at least 4 years, but records for ERC wages paid after June 30, 2021, and before January 1, 2022, should be kept at least 7 years because of the longer assessment period.

Federal only. The ERC is a federal credit with the same rules in every state. Qualifying government orders could come from local, state or federal authorities, but the credit was claimed only on federal employment tax returns.

Question: Does withdrawing a claim end criminal exposure? No. The IRS says withdrawing a willfully fraudulent claim does not exempt anyone from potential criminal investigation and prosecution.

Section 03

Why it matters and common mistakes

Claiming the fourth quarter of 2021 without being a recovery startup business. Notice 2021-65 says other employers are not entitled to the credit for wages paid on or after October 1, 2021.

Counting wages already used for PPP loan forgiveness. The IRS says payroll costs up to the amount forgiven are not eligible for the ERC.

Including wages paid to a majority owner's relatives. The IRS says these are not qualified wages and flags them as a sign of an incorrect claim.

Forgetting to reduce the wage deduction. Notice 2021-20 says the deduction for qualified wages is reduced by the credit; the IRS FAQs explain how to fix an overstated deduction in a later year.

Applying the 2021 per-quarter cap to 2020. For 2020, the $10,000 wage limit applies once per employee for the whole year, so the maximum credit is $5,000 (Notice 2021-20).

Assuming a third or fourth quarter 2021 claim filed after January 31, 2024, will still be paid. Section 70605(d) bars allowance or refund after July 4, 2025, for such claims.

Discarding records after 4 years. The Form 941-X instructions say records for ERC wages paid in the second half of 2021 should be kept at least 7 years.

Section 04

How Remindax helps

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Section 06

Sources & References

  • *IRS - Employee Retention Credit - ERC/ERTC names; refundable credit, not for individuals; wages after March 12, 2020 and before January 1, 2022; three eligibility routes; PPP, SVOG and RRG limits; claim only on employment tax return; wage deduction reminder; promoter warning signs; claim inventory as of week ending October 3, 2026 (13,000; 750; 2,300; 3,000; 5,400; 1,500), updated monthly
  • *IRS - Frequently asked questions about the Employee Retention Credit - Who is and is not eligible; self-employed with employees; qualified wages subject to FICA and on Form W-2; related individuals; large employer thresholds (100 and 500); government orders, more-than-nominal 10% standard, partial quarter; supply chain; gross receipts tests and $100/$45/$85/$75 example; recovery startup $1 million and $50,000; deadlines April 15, 2024 and April 15, 2025; no claim without original return or W-2s; third-party payers; income tax examples (Business A $700, Business B); signs of incorrect claims; withdrawal rules; criminal exposure; scams and Form 14242; recordkeeping; August 2024 processing of claims filed September 14, 2023 to January 31, 2024
  • *IRS - Employee Retention Credit 2020 vs 2021 comparison chart - Three amending laws; periods for qualified wages; eligible and governmental employers; offset against employer Social Security then Medicare tax; 50%/80% and 80% tests; alternative quarter; credit rates and maximums ($5,000 for 2020; $7,000 per quarter in 2021; $50,000 recovery startup); severely financially distressed employers
  • *IRS - Fact Sheet 2025-07, FAQs on ERC compliance provisions of the One, Big, Beautiful Bill - Section 70605(d) bars allowance or refund after July 4, 2025 of Q3/Q4 2021 ERC claims filed after January 31, 2024; already refunded claims; withdrawals still processed; postmark rule; other items processed; Letter 105-C and Appeals; promoter due diligence penalties
  • *GovInfo - Public Law 119-21, section 70605 - $1,000 promoter due diligence penalty; COVID-ERTC promoter definition (20%, 50%, $500,000 tests) and CPEO exception; January 31, 2024 claim cutoff; 6-year assessment period in amended section 3134(l); section 6676 extended to employment tax; effective dates
  • *GovInfo - Public Law 116-136 (CARES Act), section 2301 - Original 50% credit; $10,000 wage limit for all quarters; offset against section 3111(a) tax; refundability; 2020 gross receipts test (50% start, 80% end); 100-employee rule; health plan expenses
  • *GovInfo - 26 U.S.C. 3134 (2023 edition) - 70% credit; $10,000 per quarter; $50,000 recovery startup cap; offset against section 3111(b) tax; 80% gross receipts test, alternative quarter and 2020 comparison; recovery startup definition; 500-employee rule; severely financially distressed employers; excluded wages; PPP/SVOG/RRG coordination; prior 5-year assessment rule; application to wages paid July 1 to September 30, 2021 (recovery startups through December 31, 2021)
  • *GovInfo - 26 U.S.C. 6676 (2023 edition) - 20 percent penalty on excessive refund or credit claims (before the 2025 amendment adding employment tax)
  • *IRS - Notice 2021-20 - 2020 maximum $5,000 per employee; full-time employee definition (30 hours per week or 130 hours per month); Question 60 wage deduction reduction; Question 61 credit not in gross income
  • *IRS - Notice 2021-23 - 70% of up to $10,000 per quarter; $7,000 per employee for each of the first and second quarters of 2021, $14,000 total
  • *IRS - Notice 2021-49 - Limits continue for third and fourth quarters of 2021; recovery startup $50,000 limit determined quarter by quarter; timing of wage deduction disallowance; related individuals and majority owners
  • *IRS - Notice 2021-65 - Infrastructure Act amendments; employers other than recovery startup businesses not entitled to credit for wages paid on or after October 1, 2021; history of 2020 and 2021 amendments
  • *IRS - Instructions for Form 941-X (Rev. April 2026) - P.L. 119-21 limitation and 6-year assessment period; keep records for ERC wages paid July 1 to December 31, 2021 at least 7 years; general 4-year record rule; period of limitations (3 years / 2 years; Forms 941 deemed filed April 15); ERC periods generally expired April 15, 2024 (2020) and April 15, 2025 (2021); ERC lines no longer discussed
  • *IRS - Withdraw an Employee Retention Credit (ERC) claim - Withdrawal process for unpaid claims or uncashed checks; withdrawn claims treated as never filed; no penalties or interest; amend instead for partial reductions
  • *IRS - Announcement 2024-3 (first ERC Voluntary Disclosure Program) - Form 15434 due by March 22, 2024; repay 80% of claimed ERC
  • *IRS - Announcement 2024-30 (second ERC Voluntary Disclosure Program) - First program ended March 22, 2024 and allowed retaining 20%; second program limited to 2021 claims credited or refunded before August 15, 2024; repay 85%; Form 15434 due November 22, 2024
  • *IRS - IR-2023-169, moratorium on processing new ERC claims - Moratorium from September 14, 2023 through at least December 31, 2023; processing goal from 90 to 180 days
  • *IRS - Understanding Letter 105-C, Disallowance of the Employee Retention Credit - Letter 105-C as legal notice; Appeals; suit in District Court or Court of Federal Claims within two years; appeal does not extend; Form 907 extension
  • *IRS - IR-2022-89, penalty relief related to ERC claims - Reasonable cause and first-time abatement relief for failure to pay income tax owed due to reduced wage deduction before the ERC refund arrives

Last reviewed: November 2026. Figures are reviewed annually - see Sources & References for current figures.

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